Privacy Policy

The Data Controller is:

Bottega Carlucci S.r.l.
Registered office: Via Tommaso Stigliani 36, 75100 Matera (MT), Italy
VAT and Tax Code: 01415060779
REA: MT-214322
Email: info@drinkvooe.com

Depending on how you interact with the website, we may process:

• Information you voluntarily submit through our contact or partnership-enquiry forms, such as name, email address, company, country or market, role and the content of your message.
• Information you send us directly by email.
• Technical and navigation data automatically generated when you use the website, such as IP address, browser and device information, requested pages, access time and security logs.
• Cookie or analytics data — only where such technologies are actually active. At the date of this notice the website does not use analytics, advertising or profiling cookies (see section 9).

• Responding to contact, commercial and partnership enquiries — taking steps at your request and/or our legitimate interest in managing business communications (Art. 6(1)(b) and 6(1)(f) GDPR).
• Managing potential or existing business relationships — steps prior to entering into a contract, performance of a contract and/or legitimate interest (Art. 6(1)(b) and 6(1)(f) GDPR).
• Website operation, security and fraud prevention — legitimate interest and compliance with applicable legal obligations (Art. 6(1)(f) and 6(1)(c) GDPR).
• Compliance with legal, accounting or regulatory obligations — legal obligation (Art. 6(1)(c) GDPR).
• Analytics or marketing activities — consent, where required (Art. 6(1)(a) GDPR). Data submitted through an ordinary enquiry form and used only to reply to that enquiry are not processed on the basis of consent.

Providing your data through a form is voluntary. However, the fields marked as required are necessary in order to process and respond to your request; without them we cannot handle your enquiry. Optional fields may be left blank.

Personal data are processed lawfully, fairly and transparently, using appropriate organisational and technical safeguards designed to protect them against unauthorised access, loss, alteration or disclosure. Access is limited to authorised personnel and service providers bound by confidentiality obligations. Your data are not subject to solely automated decision-making or profiling.

• Ordinary enquiries are retained only for the time necessary to respond and to manage any resulting business relationship and, as a general rule, for no longer than 12 months after the last meaningful interaction.
• Data relating to contracts, invoices or other legal obligations may be retained for the period required by applicable law.
• Technical and security logs generated by our hosting infrastructure are retained only for the period necessary for security and troubleshooting purposes.
• Consent-based data are retained until consent is withdrawn or until the applicable retention period expires.

Personal data may be processed by authorised personnel of the Data Controller and by providers acting as data processors under Article 28 GDPR. Based on the current website configuration, these are:

• Website hosting and delivery infrastructure — the website is built and hosted on the Lovable platform and served through its cloud/CDN edge infrastructure, which processes technical connection data and security logs.
• Email — the email provider used for the info@drinkvooe.com mailbox processes the content of messages you send us.

The website does not currently use analytics, advertising, tag-management, spam-filter or CAPTCHA services, and no external database or CRM stores enquiry data. Personal data are never sold.

To be confirmed by the Data Controller: the enquiry forms on this website currently do not transmit data to any backend service or database — submissions are handled in the browser only. If and when a form-delivery, email-sending or storage provider is activated (for example an email delivery service or a database), it must be named here. The provider of the info@drinkvooe.com mailbox also needs to be confirmed and listed.

Some providers (including the hosting and email infrastructure) may process data on servers located outside the European Economic Area, in particular in the United States. Where this occurs, transfers are made on the basis of an adequacy decision of the European Commission, of Standard Contractual Clauses, or of another safeguard permitted under Chapter V of the GDPR, together with supplementary measures where appropriate. We do not claim that all data remain within the EEA.

To be confirmed by the Data Controller: the exact hosting regions and the transfer mechanism used by each provider should be verified and documented.

This website uses only strictly necessary technologies. No analytics, advertising, profiling or social-media tracking cookies or scripts are loaded, and no non-essential cookies are set. Consequently, no cookie-consent banner is required at present.

Your browser may store a minimal amount of technical information (for example local storage used to render the website correctly), and our hosting infrastructure may set strictly necessary technical cookies for security and load balancing. If in future we introduce analytics, marketing or other non-essential tracking technologies, they will not be loaded before you give consent, a compliant consent mechanism with equally prominent “Accept all” and “Reject all” options and granular preferences will be provided, consent will be withdrawable at any time, and a persistent “Cookie settings” link will be added to the footer.

The website may contain links to third-party websites and social platforms (for example Instagram, TikTok or Spotify). Once you follow such a link, any processing of your personal data is governed by that third party’s own privacy policy. VOOÉ and Bottega Carlucci S.r.l. do not control and are not responsible for the processing performed by external websites and platforms.

Where applicable, you have the rights set out in Articles 15–22 GDPR: access to your personal data, rectification, erasure, restriction of processing, objection to processing, and data portability. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Requests may be sent to info@drinkvooe.com.

You may lodge a complaint with the Italian Data Protection Authority:
Garante per la protezione dei dati personali — www.garanteprivacy.it

You may also contact another competent supervisory authority, in particular the authority of your habitual residence or place of work.

We may update this Privacy Policy to reflect changes in our website, our services or applicable law. The latest version, together with its update date, will always be published on this page.